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Rent with ease from Hertz Car Rental at Portland Oregon International Airport. Quick guide for pickup, hours, and booking info.

Introduction

Planning a trip to Portland, Oregon, and thinking about getting around easily without relying on taxis or public transportation? Renting a car at the airport is a game-changer. And among all the car rental options at Portland International Airport (PDX), Hertz consistently stands out for its reliability, wide range of vehicles, and user-friendly service. Whether you’re in town for business, vacation, or just passing through, having your own wheels lets you explore Oregon’s rich landscapes at your own pace.

Hertz has long been a trusted name in car rentals. At PDX, they provide a seamless, efficient rental experience that begins the moment your plane touches down. The convenience of booking in advance, picking up the keys minutes after landing, and returning the car without a hassle is what makes Hertz a go-to choice. Plus, if you’re a member of their rewards program, the perks only get better.

So, if you want the inside scoop on renting from Hertz at Portland International Airport—what to expect, how to save money, and how to avoid common pitfalls—you’re in the right place. Let’s dive into the complete guide so you can hit the road with confidence.

Location and Accessibility

Hertz Car Rental at Portland International Airport is incredibly easy to access. Located just off the terminal in the Consolidated Rental Car Facility, it’s connected to the main airport building via a convenient shuttle or a short walk, depending on your terminal. Once you arrive at the airport, follow the signs labeled “Rental Car Center,” and you’ll find Hertz among the major providers stationed there.

If you’re arriving at PDX, simply collect your baggage from the claim area and proceed outside where the rental car shuttles operate. They run frequently and are clearly marked. The ride to the Hertz counter takes less than 5 minutes. For travelers without checked luggage or those arriving during low-traffic hours, it might even be quicker to walk—it’s a straight path with clear signage throughout.

One of the things that sets Hertz apart at PDX is how streamlined their pick-up and drop-off points are. Parking stalls are clearly numbered, so once you get your paperwork done, you’re in your car and out of the facility in no time. If you’re a Hertz Gold Plus Rewards member, you can even bypass the counter entirely and head straight to your designated vehicle.

Having easy access to a car rental at the airport is especially helpful in a city like Portland, where public transit doesn’t always reach more scenic or suburban destinations. With Hertz, you can comfortably reach nearby hotspots like Columbia River Gorge, Mount Hood, or even head out on a coastal road trip with minimal hassle.

Operating Hours and Contact Information

Hertz at Portland International Airport operates 24 hours a day, 7 days a week. This around-the-clock availability makes it incredibly convenient for travelers flying in late at night or during odd hours. No matter when you land or depart, you can count on being able to pick up or return your rental without stress.

Their customer service team is also responsive and helpful. If you need assistance, make a reservation, or have any issues with your booking, you can reach Hertz at the PDX location directly. Here’s the contact info you’ll want to keep handy:

• Phone: +1 (503) 528-7900
• Emergency Roadside Assistance: 1-800-654-5060
• Website: www.hertz.com
• Location Code: PDX

Car Rental at Portland Airport

Image Credit: Discovercars

The best times to pick up or drop off your vehicle with minimal wait are usually mid-morning or early afternoon, especially on weekdays. Weekends and peak holiday seasons tend to see a lot more traffic, so plan accordingly. Hertz also allows for after-hours returns—just park the car in the return lane, lock it up, and drop the keys into the secure return box.

Another cool tip? If you’re a frequent traveler, you can sync your flight with your car rental through their app so that any delays are automatically adjusted for. That way, they’ll hold your reservation even if your flight is running behind.

Vehicle Fleet and Options

One of the strongest features of Hertz at Portland Airport is the sheer variety of vehicles available. Whether you’re traveling solo, with a partner, or in a group, there’s a car tailored to your needs. From compact cars perfect for city driving to full-size SUVs ready for a mountain road trip, you’ll find plenty of choices.

Here’s a snapshot of what you can expect from their fleet:

• Economy and Compact Cars – Great for budget-conscious travelers and easy city parking. Think Nissan Versa, Hyundai Accent.
• Midsize and Full-Size Sedans – Perfect for business trips or family travel. Models like Toyota Camry, Ford Fusion.
• SUVs and Crossovers – Ideal for trips into the mountains or carrying extra luggage. Options include the Jeep Grand Cherokee, Toyota RAV4.
• Luxury and Premium Cars – For those who like to ride in style. Expect BMW, Audi, or even a Mustang convertible.
• Electric and Hybrid Options – Eco-conscious travelers can rent models like the Tesla Model 3 or Toyota Prius.
• Vans and Minivans – Great for larger groups or families. Dodge Grand Caravan and Chrysler Pacifica are common.

What’s especially nice is the option to upgrade or switch vehicles easily. If your plans change—say, you suddenly need an all-wheel drive for a trip to Mount Hood—Hertz staff are usually accommodating, especially if the car is available.

Cheapest car rental rates

Image Credit: Discovercars

Booking Process

Booking a car from Hertz at Portland International Airport is as easy as ordering a cup of coffee online. Whether you like to plan months in advance or make decisions last-minute, Hertz has got you covered with multiple reservation channels tailored for convenience and flexibility.

The most straightforward way is through the Discovercars.com or Hertz website. Here, you can choose your pickup and return dates, select your vehicle, and view pricing and availability in real time. The site is mobile-friendly and walks you through each step—from picking your ride to choosing add-ons like child seats or GPS systems. Prefer using your phone? The Hertz app offers a seamless booking experience, complete with notifications, reservation tracking, and quick access to customer service.

For those who prefer speaking to a human, you can also make a reservation by calling Hertz’s customer service or directly reaching the Portland Airport location. Booking over the phone is especially useful if you have complex needs or want personalized recommendations.

If you’re already at the airport and haven’t booked yet, don’t worry. You can walk up to the Hertz counter at the PDX Rental Car Center and rent on the spot. However, we recommend booking ahead, especially during peak travel seasons like summer and the holidays, as popular vehicles tend to sell out quickly.

Here’s a step-by-step breakdown of booking online:

1. Go to Discovercars.com.
2. Enter “Portland International Airport (PDX)” as your pickup location.
3. Select your rental dates and times.
4. Browse available vehicles by category or features.
5. Choose add-ons like insurance, GPS, or car seats.
6. Enter your personal and payment information.
7. Confirm and receive your email reservation.

Want to save money? Use promo codes or check for membership discounts through programs like AAA, AARP, or credit card benefits. Plus, frequent renters should definitely enroll in Hertz Gold Plus Rewards—you’ll get faster checkouts, priority service, and even free rental days.

Rental Requirements

Before you drive away in your rental, it’s important to know the paperwork and requirements you’ll need to meet. Like most major car rental companies, Hertz enforces certain policies to protect both themselves and their customers. Not meeting these requirements can result in delays—or worse, a canceled reservation.

Age Requirements:
In Oregon, the minimum age to rent a car from Hertz is 20 years old, but renters under 25 are typically subject to a young driver surcharge, which ranges from $19 to $30 per day. Some vehicle categories, like premium SUVs or luxury cars, may be restricted to drivers 25 and older regardless.

Driver’s License:
You must present a valid driver’s license that’s been active for at least one year. Temporary or learner’s permits are not accepted. For U.S. residents, any state-issued license is sufficient. International travelers need to provide their foreign license along with a valid passport. While an International Driving Permit (IDP) isn’t required by law in Oregon, Hertz may request one if your license isn’t printed in English.

Credit Card and Deposit:
A major credit card in the renter’s name is required to secure the vehicle. Hertz will place a hold on your card to cover the rental and potential incidentals. This amount varies by vehicle and rental length but usually ranges from $200 to $500. Debit cards may be accepted, but only under certain conditions and with additional verification.

Insurance Proof (Optional):
Though not mandatory, showing proof of your personal car insurance can help you avoid paying for unnecessary coverage through Hertz. If you decline all coverage options, you’ll need to sign a waiver and confirm you’re personally responsible for any damages.

Other Requirements:

• Additional drivers must also meet all requirements and be present at pickup.
• Proof of return travel may be needed for out-of-state or international renters.
• If paying with a debit card, a utility bill or similar document may be required to confirm your identity.

The takeaway? Always bring more than you think you’ll need—driver’s license, credit card, passport (if applicable), and confirmation emails. It’ll make the check-in process go much smoother.

Most popular car rental deals

Image Credit: Discovercars

Pickup and Return Process

Picking up and dropping off your rental car at Hertz PDX is straightforward, but knowing a few insider tips can make the process even smoother.

Pickup Process:
Once you arrive at the Rental Car Center, head to the Hertz counter (or skip it altogether if you’re a Hertz Gold Plus Rewards member). Present your reservation, driver’s license, and credit card. You’ll be asked to initial and sign the rental agreement, choose insurance coverage, and confirm the vehicle and any extras you selected during booking.

Next, you’ll be directed to the pickup area where your vehicle is waiting. Most cars are parked just a short walk from the counter. Hertz staff will either walk you to the car or hand you keys and tell you the stall number. Before driving off, do a quick inspection of the vehicle. Check for:

• Scratches, dents, or chips in the paint
• Interior damage or strong odors
• Fuel level and tire condition

If you notice anything, take photos and notify the attendant immediately so it’s documented on your rental agreement.

Returning the Car:
Returning your rental is even easier. Simply follow airport signs for “Rental Car Return.” Once at the Hertz area, a staff member will guide you to a return lane. They’ll inspect the car, verify the fuel level, and issue a receipt. This usually takes less than 10 minutes.

Returning after hours? No problem. Park in a designated return spot, lock the car, and drop the keys and rental contract into the secure return drop-box. Just be sure to note the time and take photos of the car and odometer as proof in case of disputes.

Pro Tip: If you’re running late, call the location. Hertz usually offers a 29-minute grace period, but beyond that, you may be charged for an additional day.

Pricing and Fees

Let’s talk dollars and cents. Renting a car from Hertz at Portland Airport can range from $40 to $120+ per day, depending on the car class, season, and how early you book. Economy cars are the most budget-friendly, while SUVs, trucks, and luxury models come with a higher price tag.

Here’s a breakdown of typical costs:

• Daily Base Rate: $40–$120 (varies by car type)
• Young Driver Fee: $19–$30 per day (under age 25)
• Insurance: $10–$40 per day depending on coverage
• GPS Rental: $14.99/day
• Fuel Purchase Option: $3.99–$6.99 per gallon depending on market rate
• Additional Driver Fee: $13.50/day (may be waived for spouses)
• Airport Concession Fee: 10–12% of total rental
• Taxes and Surcharges: Vary, typically 5–10%

Want to save some serious cash? Here are a few smart strategies:

• Book early. Prices go up the closer you get to your pickup date.
• Use discount codes. Check your credit card company or memberships like AAA.
• Decline extras you don’t need. Bring your own GPS and car seat.
• Refill the gas yourself. Prepaid fuel is convenient but often overpriced.

Hertz also runs frequent promotions and flash sales, especially for loyalty members. Signing up for the newsletter or downloading the app can get you access to exclusive deals.

Loyalty Programs and Benefits

If you’re someone who rents cars more than once or twice a year, then Hertz Gold Plus Rewards is a no-brainer. It’s completely free to join and opens the door to a ton of perks that make the rental process faster and more enjoyable.

Key Benefits of Gold Plus Rewards:

• Skip the counter. Head straight to your car upon arrival.
• Faster pickups and returns. Your rental agreement is ready when you arrive.
• Earning Points. Earn 1 point per dollar spent, redeemable for free rental days.
• Exclusive member discounts. Get early access to promotions and special rates.
• Upgrades. Eligible members receive complimentary vehicle upgrades.

Once you sign up, your profile will save all your preferences, like preferred car type, insurance selections, and frequent destinations. This not only saves time but reduces the chance of miscommunication during the rental process.

Higher tiers—Five Star and President’s Circle—offer even more perks like guaranteed upgrades, dedicated customer support, and bonus point earnings. You unlock these by completing a certain number of rentals or spending thresholds annually.

Tip: If you’re part of other loyalty programs (airlines, hotels, credit cards), check for partnership deals. Hertz partners with Delta SkyMiles, Marriott Bonvoy, and others to offer bonus points or discounts when you rent.

Insurance and Protection Plans

When you’re renting a car—especially from an airport location like Hertz at PDX—understanding insurance and protection plans is crucial. You don’t want to find yourself out of pocket for hundreds or even thousands of dollars in the event of an accident. That’s where Hertz’s coverage options come into play.

Let’s break down the main insurance options available:

1. Loss Damage Waiver (LDW):
   This is the most commonly selected option. It releases you from financial responsibility if the rental car is stolen or damaged. However, it’s not technically “insurance”—you’re simply paying Hertz to waive their right to charge you for damage. It usually costs $10–$40/day depending on the vehicle.
2. Liability Insurance Supplement (LIS):
   Oregon’s mandatory minimum liability coverage is low, so LIS increases your liability protection up to $1 million. This is important if you cause an accident that results in injury or property damage.
3. Personal Accident Insurance (PAI):
   Covers medical costs for you and your passengers in the event of an accident. It includes ambulance fees, hospital visits, and accidental death coverage.
4. Personal Effects Coverage (PEC):
   If your belongings are stolen from the car, PEC reimburses you. This is helpful if you’re traveling with expensive items like laptops or cameras.

Do you actually need this insurance? Maybe, maybe not.

• If you own a personal auto policy, it may already cover rental cars.
• Many credit cards (especially Visa, Mastercard, and AmEx) offer rental car coverage if you use the card to pay and decline Hertz’s LDW.
• If you’re a frequent traveler, you may already have global rental car insurance through travel insurance or employer-provided coverage.

Still unsure? Don’t feel pressured at the counter. Ask questions. Read the fine print. It’s better to over-prepare than regret declining coverage when something unexpected happens.

Additional Services and Add-ons

Hertz offers a wide range of add-ons at its PDX location to enhance your rental experience. While some of these are useful, others may just be convenience upsells that you can avoid if you plan smartly. Let’s go over them.

Common Hertz Add-ons:

1. GPS Navigation Systems:
   If you’re unfamiliar with Portland’s layout or planning to venture into the wilderness of Oregon, a GPS system can be a lifesaver. Hertz offers its “NeverLost” system, which costs around $14.99/day.
2. Child Safety Seats:
   Families can rent infant, toddler, or booster seats. Hertz adheres to strict cleaning and safety standards, but availability can vary, so it’s smart to reserve one in advance.
3. Wi-Fi Hotspots:
   Staying connected on the road is easy with Hertz’s portable Wi-Fi units. These are handy for business travelers or those traveling with multiple devices.
4. Fuel Purchase Option (FPO):
   Don’t want to deal with refueling? Prepay for a full tank. It’s convenient, but typically pricier than filling up yourself before returning the car.
5. Toll Packages:
   Oregon doesn’t have many toll roads, but if you’re traveling to nearby states, this might come in handy. Hertz’s PlatePass covers tolls electronically and bills you later.
6. Roadside Assistance:
   Get help with flat tires, lockouts, dead batteries, and more. This plan provides peace of mind for around $7/day.

Are the Add-ons Worth It?

That depends on your situation. For example:

• GPS might be redundant if you use Google Maps on your phone.
• Child seats can save you the hassle of bringing your own.
• Wi-Fi is great for remote work or long road trips with family.

If you’re budget-conscious, consider declining non-essential extras. But if convenience and peace of mind matter more, these add-ons can definitely enhance your travel experience.

Pros and Cons of Renting from Hertz at PDX

Every company has its strengths and weaknesses—even a well-known name like Hertz. Let’s take a balanced look at the pros and cons of renting from Hertz at Portland International Airport.

Pros:

• Convenient Airport Location: Just minutes from the terminal, easily accessible via shuttle or short walk.
• Wide Vehicle Selection: From fuel-efficient economy cars to premium and specialty models.
• 24/7 Service: Flexible pick-up and drop-off times, great for early flights or late arrivals.
• Loyalty Perks: Hertz Gold Plus Rewards makes the process smoother with faster check-ins and upgrades.
• Frequent Deals: Special promotions, especially for AAA, AARP, and corporate members.

Cons:

• Higher Prices: Airport rentals typically come with higher base rates and more fees.
• Add-on Upsells: Insurance and optional extras can quickly inflate the total cost.
• Availability Issues: During peak travel times, certain car classes may sell out.
• Young Driver Surcharge: Can be a budget-breaker for renters under 25.
• Mixed Customer Reviews: Some customers report issues with wait times or unexpected fees.

Ultimately, Hertz remains a top contender for airport car rentals, but it pays to read the fine print, ask questions, and plan ahead. If you’re well-prepared, the pros will likely far outweigh the cons.

Nearby Attractions and Driving Tips

Portland is a gem of a city nestled between forests, mountains, and rivers. Renting a car at PDX gives you the freedom to explore places that buses and trains just don’t reach. Here’s where your Hertz rental can take you—and what to know before you hit the road.

Top Attractions Within Driving Distance:

1. Columbia River Gorge (45 min drive):
   Home to the stunning Multnomah Falls and countless hiking trails.
2. Mount Hood (1.5 hrs):
   Perfect for skiing, snowboarding, or summer hiking adventures.
3. Oregon Coast (2 hrs):
   Visit Cannon Beach for scenic views, tide pools, and the famous Haystack Rock.
4. Willamette Valley Wine Country (1 hr):
   Ideal for wine tasting, boutique inns, and vineyard tours.
5. Silver Falls State Park (1.5 hrs):
   Known as the “crown jewel” of Oregon State Parks, with ten waterfalls in one hike.

Driving Tips for Oregon Visitors:

• Weather Awareness: Rain is frequent in Portland. Make sure your rental has good tires and working wipers.
• Left-Lane Law: Use the left lane for passing only—Oregon enforces this rule strictly.
• Parking in Portland: Street parking is metered in most downtown areas. Apps like Parking Kitty make it easy to pay from your phone.
• Speed Limits: Freeways are typically 55–65 mph. Be mindful of slower speeds in residential and mountainous areas.
• Avoid Rush Hours: Weekday traffic from 7–9 AM and 4–6 PM can slow you down significantly.

Having a car gives you the chance to truly experience Oregon’s natural beauty. So pack your bags, grab your keys, and get ready for an unforgettable drive.

Alternatives to Hertz at PDX

While Hertz is a top-tier option, it’s not the only car rental service available at Portland International Airport. Depending on your needs, budget, or personal preferences, you might find better rates or different vehicles with other rental agencies. Let’s look at your alternatives and how they compare.

Other Major Car Rental Companies at PDX:

1. Enterprise Rent-A-Car:
   Known for excellent customer service and a broad selection. Enterprise is often praised for its fair pricing and hassle-free returns.
2. Avis/Budget:
   These sister companies offer both value (Budget) and more premium experiences (Avis). Budget is especially popular among budget-conscious travelers.
3. National Car Rental:
   A favorite among business travelers, especially Emerald Club members who get to choose their own vehicles straight from the lot.
4. Alamo Rent A Car:
   Great for families, with affordable rates and easy pick-up options.
5. Thrifty and Dollar:
   These are more value-focused brands with fewer frills but lower prices.
6. Turo:
   A peer-to-peer rental service like Airbnb for cars. Turo can be cheaper, more flexible, and offer unique vehicle options. However, it may come with more variability in experience and availability.

When Might You Choose an Alternative?

• Tight budget: Budget, Dollar, or Turo might offer better deals.
• Premium vehicle preference: Avis or Enterprise Premium might have what Hertz doesn’t.
• Rewards status with another brand: National or Alamo members might receive better perks.

However, if convenience, availability, and reliability matter most to you—especially at a busy airport—Hertz still remains a leading choice.

Customer Reviews and Testimonials

What are real customers saying about their experience with Hertz at Portland International Airport? Well, it’s a bit of a mixed bag—but overall, the reviews lean positive, especially for loyalty members and those who book ahead.

Positive Feedback:

• Fast check-in and checkout: Many customers praise the speed of service, especially for Gold Plus Rewards members who can skip the counter.
• Clean and well-maintained vehicles: Multiple reviewers have noted that their cars were spotless and in top condition.
• Friendly staff: Several reviews highlight helpful, courteous agents who explain the rental process clearly and assist with upgrades.

Constructive Criticism:

• Long lines during peak hours: Especially for non-members, wait times can get frustrating on weekends or holidays.
• Unexpected fees: Some customers have noted charges for add-ons they didn’t request or post-return cleaning charges.
• Availability issues: During busy seasons, some renters found that their reserved vehicle class wasn’t available and had to accept substitutes.

Example Testimonials:

• “Picked up my car in less than 5 minutes using the Hertz app. Love the Gold Plus Rewards—it’s a huge time saver!”
• “Car was clean and ran great, but I was charged for a GPS I didn’t use. Customer service fixed it, but it was annoying.”
• “Friendly staff, good prices. Will rent again next time I fly into Portland.”

As with any service, experiences vary. But doing a little prep work—joining the loyalty program, double-checking charges, and reading your contract—goes a long way in ensuring a smooth rental.

Conclusion

Renting from Hertz at Portland Oregon International Airport (PDX) is a smart, reliable option for travelers who want freedom, flexibility, and a touch of comfort in their transportation. From a wide fleet of vehicles to 24/7 service and plenty of perks for loyalty members, Hertz stands out as a top-tier rental agency in the Pacific Northwest.

While prices may run a bit higher at an airport location, the convenience and quality of service often make it worth it—especially if you plan ahead. Knowing the pickup process, insurance options, and available add-ons can help you avoid surprises and enjoy a smooth ride.

Whether you’re exploring Portland’s quirky neighborhoods, heading out to the Columbia River Gorge, or road-tripping to Oregon’s scenic coast, having a rental car gives you total control of your adventure. And with Hertz, you’re not just renting a car—you’re renting peace of mind.

So book smart, drive safe, and get ready to explore everything Oregon has to offer—with Hertz as your trusted travel companion.

FAQs

1. What documents are needed to rent from Hertz at PDX?
You’ll need a valid driver’s license, a major credit card in your name, and if you’re an international traveler, a passport and possibly an International Driving Permit.

2. Is there a Hertz shuttle at Portland Airport?
Yes, there is a dedicated shuttle from the terminal to the Rental Car Center where Hertz is located. It runs frequently and is clearly marked.

3. Can I rent a car one-way from Hertz PDX?
Absolutely. Hertz offers one-way rentals to most U.S. destinations. Additional drop-off fees may apply, so be sure to check your total cost before confirming.

4. Are pets allowed in Hertz rental cars?
Yes, but they must be crated or protected with a pet cover. You’re responsible for any damage or cleaning needed due to pet hair or accidents.

5. What happens if I return the car late?
Hertz offers a short grace period (usually 29 minutes). After that, you may be charged for an extra hour or even a full day depending on how late you are.